Who we are
Our website address is: https://www.veloratea.com.
1. Introduction
Welcome to Velora Tea. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the website includes:
- Usage Data: Information about how you use our website, including your browsing history, search terms, and IP address.
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number.
- Payment Data: Financial information that is processed when you purchase our products, such as your payment method and billing address.
3. Use of Your Information
We use the information we collect in the following ways:
- To process and fulfill your order.
- To manage your account and provide customer support.
- To improve our website and customer service.
- To send you promotional information, such as newsletters.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to protect the rights, property, and safety of others, or to enforce our terms and conditions.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
support@veloratea.com