Shipping Policy

At Velora Tea, we carefully prepare and ship all orders from the United Kingdom.

Order Processing Time

Orders are processed within 1–2 business days (Monday–Friday).

Orders placed on weekends or public holidays will be processed the next working day.

We currently ship within the United Kingdom only.

Standard UK Shipping

Estimated delivery: 2–4 business days after dispatch

Delivered via Royal Mail or an equivalent courier.

Free Shipping on all orders over £20

Tracking information will be provided where available once your order has been dispatched.

While we aim to meet delivery estimates, delays may occur due to courier issues, weather, or other circumstances outside our control.

Please ensure your delivery address is correct. We cannot be responsible for orders delayed or lost due to incorrect address details.

If you have any questions about shipping, please contact us at support@veloratea.com